A lot of competency based questions. For example how would you explain an IT process to someone who does not have basic It knowledge. Also how would you see yourself in the next 5 years. L
1st Line Support Interview Questions
200 1st line support interview questions shared by candidates
What is the difference between a disrtibution group and shared mailbox
Explaining your previous roles and what you did
Name all the main hardware components inside a desktop computer?
How can you prove you like technology?
Qu'est-ce que le DHCP Que signifie DNS
Internet working but webpage doesn't load, how do you resolve this? What is DNS? What is VPN? A client wants Photoshop to be added but he doesn't have it with his current package, what steps do you need to take to get the client this application? (5points they look for) Angry client on the phone to you and he was told it would be fixed by certain time but it wasn't, what do you say to the client? Network down, what do you need to check? You are giving help remotely to the client by controlling his PC. But for reasons it is not connecting. What steps would you take to get to the root of the problem? Are you okay to send equipment to another office nearby outside this building?
What's was the most intersting technical challnege you fixed?
What is a CPU in a machine.
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