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1st Line Support Interview Questions
200 1st line support interview questions shared by candidates
What is DHCP and how is it used?
Usual questions, knowledge of the company, talk about skills and positions. No test was given.
How many tickets do you typically handle in a day, how many calls do you take etc.
If Chief executive Ipad is not working and Network is down, which one should be top prioity
Tell us about your university research your currently doing.
They were general questions about my work history and interests in IT. There were no specific technical questions, these were apparently left to the mythical tech test
Knowledge or experience of ITIL
Tell me what you know about us
Why do you think this job is for you?
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