How would you handle a phone call where someone is loudly using profane language and is hard to understand?
911 Dispatcher Interviews
911 Dispatcher Interview Questions
"As a 911 dispatcher, it is your job to handle high-stress emergency situations. Employers are looking for candidates with strong communication skills that can calm callers as well as gather the necessary information to relay to emergency responders. Expect several role-play scenarios that will assess your ability to multi-task under pressure and handle frightened, anxious, or angry callers."
100 911 dispatcher interview questions shared by candidates
How would you handle a call you took for an emergency dealing with a family member?
How do you organize yourself when you have multiple tasks to complete?
Why do you want this job?
You have a mother calling that her infant is not breathing, at the same time an officer key's up on the radio, "shots fired". Who do you help? The mom or the officer?
Why did you leave your last job
They asked about prior experience since I was previously in emergency dispatch
What does leadership mean to you?
What all did I think an average 911 call entailed? What all was involved from start to finish in handling a call?
Where do you see yourself in five years.
Viewing 1 - 10 interview questions