I applied online. The process took 4 weeks. I interviewed at ADP (Orlando, FL) in Oct 2018
Interview
Process was a phone interview, manager interview and the 3rd stage group. I didn’t make it to the 3rd stage as the job description which was technical support did not match the actual responsibilities of the consultant which is more about client behavior.
Interview questions [1]
Question 1
Tell me about yourself?
Any experience managing clients?
Thank you for sharing your insights into the interview experience with us on Glassdoor and we apologize that your experience was negative. We will share with our talent acquisition teams.
Other Client Support Consultant Interview Reviews for ADP
They bring you in and you interview in a conference room. It's more of a conversation than a million questions. It gives you an opportunity to allow your personality to shine
I applied online. I interviewed at ADP (Jersey City, NJ) in Jul 2023
Interview
Video interview, 2 hour test, then actual interview either in person or via zoom. Interview was about 15 minutes and there was another section of the interview at the end.
I applied online. The process took 3 days. I interviewed at ADP (Elizabeth, NJ) in Aug 2022
Interview
Applied on the ADP site after seeing postings on various job boards.
Received an email for a preliminary screening with options for dates/times. Recruiter (appeared to be third party) called promptly. Verified my background details that I provided.
Asked specific questions related to the position such as experience level with Excel. Had minimal info on the job other than what was posted this was simply a screening to determine if I would move ahead in the process.
Interview questions [1]
Question 1
Q: Tell me about a time when you had to deal with a difficult client/customer.
Q: Why do you want to work here?
Q: What are your short-term and long-term goals?
We are happy to hear you had a positive experience and are glad that you enjoyed our recruitment team. Welcome to ADP! Thank you for sharing your interview feedback with us on Glassdoor.