I applied online. The process took 3 weeks. I interviewed at AT&T
Interview
Applied online, 3 days later got a phone call to setup a phone interview for following week. Took the phone interview, the questions were easy. It seems the questions were setup to bring up any problems you might have encountered and how you overcame them. Then went in for a nice interview with a manager. Easy questions, mostly covering policy and got the job.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.