I applied online. The process took 2 weeks. I interviewed at AT&T (Austin, TX) in Jan 2011
Interview
The process began with an online application. After I took the assessment, I was contacted via email for a testing date, which is stage two of the process. Then after the testing you are notified on the spot of a "Pass" or "Fail" status, if you are told "We will let you know in a week or two." That means you failed. If you are told "You passed!" and the person is super excited it's because you passed. Obviously! Then the interview that you have to come in next for is a face to face interview with the manager. The manager that interviews you is a floor manager and could be your boss, but is someone that is directly over you. They make their recommendations and then you are in! Someone will call you with an offer and then comes training!
Interview questions [1]
Question 1
Tell me about a time...these are all scattered through the interview. I did not get asked to sell something in my interview, but more behavior and service questions.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations