I applied in-person. The process took 1+ week. I interviewed at AT&T in Sep 2022
Interview
The interview process took about a week for me first I applied and took the assessment test and I was then invited to pick a date and time to for my interview. My first interview was with the assistant store manager and the second interview was with the store manager a few days later. Both managers we’re very friendly and professional which made me feel comfortable doing my interviews.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.