I applied online. The process took 1 day. I interviewed at AT&T (Ocala, FL) in Oct 2010
Interview
Online application results in viewing a powerpoint presentation at home connected to a live conference call. Then onsite for another online test. If that test is passed, 1:1 interview is held. If you are hired, they call you and let you know the pay based upon your phone experience and sales experience. Background check is conducted by a 3rd party vendor. once that is cleared then start date is based upon the next training class schedule.
Interview questions [1]
Question 1
tell me a time you had to diffuse a stressful situation
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.