I applied online on Craigslist then the hiring manager gave me a call back anf when he did I spoke with him and set up a one on one interview for the office in Santa Ana when I went in to the office in Santa Ana I took a personality test / IQ test and he called me back a few days later and then I had to meet with the manager of the hotel and then I also met with and have a interview with him after that interview he offered me the job on the spot.