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      Advance America

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      Customer Service Representative Interview

      Jan 27, 2018
      Anonymous Interview Candidate
      Mount Clemens, MI
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Advance America (Mount Clemens, MI) in Jan 2018

      Interview

      Basic questions certainly not enough. He was calm..nice and it was surprisingly quiet (deaddd). The store was ran between him (DDO) and another girl at the front desk. Took about maybe 15 mins.. He encouraged me to use any prior experience to answer my questions. Alright bet. Mind you I've been out of work since 12/17 and frankly distraught by me having to leave b/c of harassment, so my poor answers certainly did not help my cause. He's unaware of this but I'm drawing blanks and royally screwing myself despite writing a 12 question loose script that I built from this site.. The marketing part was a surprise, and an area that I lack in so that didn't help either. As far as entry level jobs go he was being very particular. The compensation was a joke, to be a cashier and an marketing minion.. $10.xx? Or less?! A real ad would cost thousands but we're only worth pennies? I don't know if that's normal but it doesn't sound too hot. He mentioned that needed to be done with appropriate businesses (bail bond, retail mall credit card stuff)about twice a week. I'm just saying. I can show you better than I can tell you. They want applications from all backgrounds but won't create an all background interview or atmosphere when you get there. Being a professional that worked in an unprofessional business shouldn't count as strikes against me. And despite all of that I only have short negative experience so what am I supposed to say? It's not that deep.. Lol.

      Interview questions [4]

      Question 1

      Name a time you saw an opportunity but wasn't sure if it was a good one to take.
      1 Answer

      Question 2

      (Not word for word) A time you messed up and the resolution:
      1 Answer

      Question 3

      (Probably just to be nice) What are you doing with your degree?
      1 Answer

      Question 4

      (First Q hated it, because my job of 2 years was mostly acting b/c of poor structure and team work) A time you had to choose between planning and acting? What determined your acting?
      1 Answer
      2

      Other Customer Service Representative Interview Reviews for Advance America

      Customer Service Representative Interview

      Oct 4, 2024
      Anonymous Interview Candidate
      Time Customer Service Inc, FL
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Advance America (Time Customer Service Inc, FL)

      Interview

      Got the phone interview. It was easy not too many hard questions was asked to come for a second interview within the same call. I didnt end up taking the job i was offered another position.

      Interview questions [1]

      Question 1

      Got the phone interview. It was easy not too many hard questions was asked to come for a second interview within the same call. I didnt end up taking the job i was offered another position.
      Answer question

      Customer Service Representative Interview

      Jun 9, 2023
      Anonymous employee
      Jacksonville, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Advance America (Jacksonville, FL) in Jun 2023

      Interview

      Very pleased with the interview process, the manager was knowledgeable and let me know the job description that I applied for. I have already recommended people too the job for an interview.

      Interview questions [1]

      Question 1

      What I knew about the company, have I ever visited an Advance America and if so what was my experience
      Answer question
      avatar
      Advance America response
      2y
      Thank you for your feedback, we really appreciate it. So glad to hear you had such a positive experience!

      Customer Service Representative (CSR) Interview

      Mar 10, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Advance America

      Interview

      Very easy. Just asked me about myself, had maybe 5 scenario questions. Was very laid back. Asked me about the hours worked, whether I was comfortable with marketing. Also asked about weekend availability

      Interview questions [1]

      Question 1

      1. Tell me about a time you've had a difficult customer
      Answer question
      1
      avatar
      Advance America response
      3y
      Thank you for your feedback, it is important to us and we appreciate it!