You are first given a phone interview and then if you pass that you are given an in-person interview. My personal interview process was less than ten minutes. However, after I got the call offering me the job and told where I would be training, my schedule got switched. Okay fine I understand things happen, but they continued to try to switch my schedule around until I had to call the district manager to tell them to cut it out! Also the clientele is very low educated and I am the only white person working in both of the centers I’ve been to.