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      Customer Support Interview

      Jun 6, 2018
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through other source. The process took 1 day. I interviewed at Airbnb

      Interview

      Unprofessional interviewer. She can't stop checking how she looks like on the camera and keeps fixing her hair. She looks like she was somewhere coz she was certainly not paying attention to what I was saying.

      Interview questions [1]

      Question 1

      Give an example of a difficult situation and what did you do?
      1 Answer

      Other Customer Support Interview Reviews for Airbnb

      Customer Support Interview

      Jul 5, 2021
      Anonymous Interview Candidate
      Barcelona
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Airbnb (Barcelona) in Feb 2020

      Interview

      Not so difficult, if you can speak English good. Friendly HRs, 3 etapes of the interview - phone, English language test and group interview. During the group interview you have to tell the different ways for resolving customer problems.

      Interview questions [1]

      Question 1

      What should you do if the client cant find his apartaments?
      Answer question