I applied through other source. The process took 1 week. I interviewed at Allstate (Chicago, IL) in Sep 2020
Interview
I spoke to a recruiter over the phone. The recruiter then referred my to an agent and that agent called me. I then interviewed in person with the agent. I had previously completed an agent assessment.
Interview questions [1]
Question 1
Describe a time where you had to deal with an irate customer and how did you resolve the situation?