I applied online. I interviewed at Allstate (New York, NY) in Feb 2021
Interview
Allstate has a 3 step process. A Prescreen followed by 2 interview separate interviews. Interviews were behavioral and situational. Panel interviews completed via zoom. There were 2 or theee questions each. Interviewers followed up with more probing questions.
Interview questions [1]
Question 1
Tell me about a time you turned a customer experience around.
Very thorough, but friendly. They do ask the common interview questions using the STAR method and then go through the job responsibilities and training schedule. They answered any questions you may have that were not apparent in the job listing.
Too many interviewers on Zoom to focus on questions being asked and who was asking. Very distracting from the whole interview process. I wish they gave an interview rating or a reason as to why I was not chosen
Interview questions [1]
Question 1
I do not recall the exact questions that were asked other than presented with scenarios
Smooth managers was understanding. They understood my experiences with previous employers. I will work three again, I just left because I had to move out of country for a while.