I applied online. The process took 1+ week. I interviewed at Allstate (Woodridge, IL) in Jul 2014
Interview
Honestly, it was a very pleasant and easy interview. I spoke with two gentlemen who were the heads of the liability claims department, and they were both very easygoing and cool. Although Allstate is a huge company, the demeanor of everything was laid-back. Both of the men took a "we have to ask you these silly questions because it's a job interview" approach, but they still ask many questions that are less robotic and more individualized. They made nearly everything about the position clear. I really liked that they told me what the other recent hires were like - it gave me an idea of how my qualifications matched up with those who are entry-level college grads like me. I only interviewed yesterday and am waiting for a call back, but regardless if I get an offer, it was a very simple interview that increased my confidence and the appeal with working for the company.
Interview questions [1]
Question 1
None were difficult. They were all customer service related. How do you handle stress at work, how do you handle an unhappy customer, have you ever dealt with a big change at work, etc.
Very thorough, but friendly. They do ask the common interview questions using the STAR method and then go through the job responsibilities and training schedule. They answered any questions you may have that were not apparent in the job listing.
Too many interviewers on Zoom to focus on questions being asked and who was asking. Very distracting from the whole interview process. I wish they gave an interview rating or a reason as to why I was not chosen
Interview questions [1]
Question 1
I do not recall the exact questions that were asked other than presented with scenarios
Smooth managers was understanding. They understood my experiences with previous employers. I will work three again, I just left because I had to move out of country for a while.
