AlphaSights Customer Service Associate interview questions
based on 37 ratings - Updated Jun 6, 2026
Averageinterview difficulty
Mixedinterview experience
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61%
Applied online
Applied online
17%
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Campus Recruiting
13%
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4%
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Employee Referral
4%
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AlphaSights interviews FAQs
Customer Service Associate applicants have rated the interview process at AlphaSights with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 32% positive. To compare, the company-average is 45.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 18 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at AlphaSights overall takes an average of 20 days.
Common stages of the interview process at AlphaSights as a Customer Service Associate according to 19 Glassdoor interviews include:
Phone interview: 53%
One on one interview: 27%
Drug test: 13%
IQ intelligence test: 7%
Here are the most commonly searched roles for interview reports -
Instead of the 60 minutes interview which was scheduled, the HR manager - who was fairly young - managed to be 10 minutes late to our Google Hangout meeting (did not apologize for it either) & told me after 20 minutes the interview was already over. She also did mention how well the interview went and informed me already by the end of the interview about the next steps. Even though I felt like the conversation couldn't have gone better in terms of me answering the questions, presenting their business model and competitors etc. I was rejected via an automated email response without any further explanation, some days later.
I applied for the customer service associates position at Shanghai Office and a HR from HK office contacted me for doing a interview. It was not so long , only lasted 15mins.
Interview questions [1]
Question 1
Your background and some basic questions about yourself
I applied online. The process took 5 weeks. I interviewed at AlphaSights (Seoul) in Mar 2019
Interview
I applied the opening job and after few weeks they replied me to join video interview. and then the interviewer called me accidently and made another interview plans for next step.
I answered the questions. it was not difficult.
Interview questions [1]
Question 1
introduce yourself, describe the role that you applied