America First Credit Union interview questions

I applied online. Waited a week for the follow up call. He asked me to come in for an interview. We introduced ourselves and began, he asked why I had such short periods of time for employment and why a big gap from past job until now.

My friend worked for the company in Human Resources so when I applied I made sure to put his name on the application. The entry level position you need to put in for is "Member Service." This could mean one of two things, you will either be a teller at a branch or in the Customer Service Call Center. They called me to one of their Salt Lake Offices for my first interview. It was just a simple screening interview with basic skills, background and get to know you questions. My second interview was more intense but not like they were grilling me just more serious and more in depth questions. It was done by a Senior Manager and he asked me about my dealings with the Credit Union. I said I only had a savings and checking. He also asked me what I knew about America First Credit Union. I fumbled this one and started mumbling something about branches across Utah and eventually said I wasn't sure. Here is why I got the job though: sales. All my previous work experience had been in sales. He liked that and said America First was actually a sales job as well. He said you are always selling in any industry. Whether you are selling yourself or the company. Who you are and how you act says volumes about the company. He asked me what branch I wanted to work at. I knew I had the job. The last interview was from my branch manager which was fun, relaxed and enjoyable. A few days later they called me and told me I had gotten the job!