received an email inviting me to attend a group interview. There were 20 people total in the interview and they divided us up into two groups of ten. We waited for about 2 hours while they interviewed the first group. When we finally went in to interview as a group, they asked a series of 4 or 5 questions that we each answered one by one.

I applied for Passenger Service Agent in July and was contacted by a recruiter 4 months later to schedule a face to face interview. I did a group panel interview at the airport and was offered a contingent offer within 10 days. (Many of my coworkers had to do 2 interviews, but I only did 1.) After the contingent offer, I had to do a 10 year background check, including gathering, and emailing/faxing necessary documents. After the background check, I did a drug/medical test, and finger printing before given a start date. This process took between 6-8weeks.