I applied online. The process took 3 months. I interviewed at American Airlines (Dallas, TX) in Sep 2013
Interview
Filled out Application online
2 weeks later received an invitation to complete and online video interview
A few days after received an email saying that I would be moving on to the next step of the interview process and was asked to update my application and personal information
3 weeks later received a phone call with an invitation to complete a face to face interview at AA headquarters in Dallas, TX.
Completed the 4 hour group and individual interview process
Completed reach test and went through the fingerprinting process for the background check
Day after the interview, after arriving home from Dallas, received a phone call from AA saying that I would be continuing in the process and that they had emailed me my DOT forms to be completed and faxed back to them within 3 business days.
-It has been almost three months since my interview. I have sent a follow up email to inquiring about my status and my recruitment coordinator has said that they are still waiting on the results of my fingerprints.
Interview questions [1]
Question 1
Asked typical personality, community service, and customer service questions in the group interview. Group activity is focused on listening and retaining information, working with your team members, and showing off your personality. One on ONe interview was mainly personal questions, 'tell me about yourself', 'are you willing to relocate', 'what are you most looking forward to', etc.
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.