I applied online. I interviewed at American Airlines (Dallas, TX) in Nov 2012
Interview
F2F interview in Dallas. Everyone was friendly. Very laid back. Enjoyed the whole process. You find out that day if you get the job. They tell you that what we read on line is not true but as we were waiting for the bus to bring us back to the airport we saw the candidates that were not called to leave walking into another room. Later found out that they were getting fingerprinted and got a job offer. That's ok. The experience was actually fun and everyone was very friendly.
Interview questions [1]
Question 1
The question were situation based-Tell about a time you had an irate customer? Why work for AA and what is the best quality you can bring to AA? Name a stressful situation and how did you handle it?
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.