I applied online. The process took 3 months. I interviewed at American Airlines (West Chester, PA) in Jun 2015
Interview
I originally applied online back in March or April then received an invitation to do an online video interview in June. I would have rated this as a negative experience because, for me, it was incredibly awkward and unnatural. However, some of the weirdness was due to my particular circumstances. I would have done so much better had it been a phone interview or video chat with an actual person on the other side! This was a one-sided video interview. I read the questions and was given a minute to prepare before my response was recorded. Dress the part, even though it is only a video! And make sure that you are in a place with no distractions.
Also do not be surprised if you wait for quite a while for a call back. I believe I waited about 2 months. At that point, I had found a job that I was highly satisfied with so I did not pursue the position with American and further.
Interview questions [1]
Question 1
Tell us about a time when you went above and beyond to satisfy the needs of a customer.
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.