I applied online and within 24 hours received an automated email requesting I participate in an online questionaire (test). It consisted of presenting a series of situations and options as to how you would handle each situation. Within the next 24 hours I received an email requesting to set up a time for a phone interview. I felt very comfortable in my conversation with the recruiter, though many of the questions were directly taken from the online questionaire. In less than 5 days I received a phone call asking to set up a face-to-face interview in my local ACS office. I met with 2 hiring managers and had very positive conversations. Basic professional background inquiries, further explanation of the position, and questions regarding my desire to work for ACS. Within 5 days I received another phone call asking to set up a second face-to-face interview. I met with 2 different hiring managers and, again, felt like the conversation was very positive. I did ask specifics regarding the work/life balance and was flat out told there is no balance. That the CRM position is essentially on-call 24/7 and at the mercy of the volunteers and coordinators. I was, however, reassured that ACS does hire from within and if I were to excel in the CRM position and strive for growth within the organization the potential does exist. So my third interview was yesterday, and now I'm just waiting to see what the next step will be. (Hopefully an offer.)