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      Amica Insurance

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      Account Manager Interview

      May 3, 2010
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through college or university. The process took 3 months. I interviewed at Amica Insurance in Mar 2010

      Interview

      I submitted my resume to Amica through my school and was invited for an interview the following week. The interview was 1 on 1 it lasted about 30 minutes. At the end I was told I would be recommended for a final interview which consisted of completing a packet and scheduling a final interview date. 1 month later I scheduled a final interivew at the company's headquarters. Before the interview I was given 2 numbers of current account managers. I was expected to contact the employees to discuss their experience with the company. The final interview process started with a complementary breakfast followed by three 1 on 1 interviews with senior managers. After the 3 interviews I was given a tour of the office and ended with lunch. 3 weeks after the final interview I was contacted and asked to come back for an offer.

      Interview questions [1]

      Question 1

      What does leadership mean to you?
      Answer question

      Other Account Manager Interview Reviews for Amica Insurance

      Customer Service Representative Interview

      Dec 22, 2024
      Anonymous employee
      Providence, RI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Amica Insurance (Providence, RI) in Dec 2024

      Interview

      Great, they asked all the appropriate questions and responded to any issues I had in a timely manner. Had three different interviews, one of which is in person, one over the phone and an assessment.

      Interview questions [1]

      Question 1

      To give an example of a time I handled a difficult customer
      Answer question
      2

      Customer Service Representative Interview

      Jan 6, 2024
      Anonymous employee
      Lincoln, RI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Amica Insurance (Lincoln, RI)

      Interview

      Started with a brief 5-10min phone call and then was told that I would be receiving an online assessment test via email to complete as well as a hirevue online interview. You can re record all answers as many times as you need before submitting! Don’t stress like I did!

      Interview questions [1]

      Question 1

      1. What do you know about Amica Insurance 2.Why are you interested in this position 3.Tell us about a previous position where you have learned most about customer service 4.Tell us about a time you had to deal with a difficult customer 5. Tell us about a time you exceeded the expectations of a customer 6.Describe your ideal supervisor 7.Does the schedule work for you 8.Do you have reliable transportation 9. please use this opportunity to expand upon anything in your résumé or provide us with any other information you would like us to consider as part of the interview process
      Answer question
      9

      Customer Service Representative Interview

      Nov 17, 2023
      Anonymous Interview Candidate
      Columbia, MD
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Amica Insurance (Columbia, MD) in Nov 2023

      Interview

      Unfortunately, I didn’t get a chance to even complete my interview. I logged in for my call and I was greeted by the manager. She didn’t tell me that my application was not found in the system even though I know I applied a few days before the interview and told me that she needed me to go and apply through the external website. She said she would send me a link for me to enjoy my interview a little later as they were ending their interviews until 4 PM. I never got a call back. I never got a link and I even attempted to call the call center to reach out to her. She said she would give me a call in a few. I never got a call back.
      1
      avatar
      Amica Insurance response
      2y
      Hello. Could you please email us at employeefeedback@amica.com with your full name and contact information, and let us know what position you’re applying for? We’d be happy to look into this and confirm when we receive your application. Thank you.