HomeAdvisor models itself after the "work hard, play hard" environments that became popular 15 years ago, including, cargo shorts, oversized beanbag chairs, foosball tables, and whacky employee photos. Unfortunately, for the recruiting department in Denver, pulling off this type of environment is an art and doesn't come without structure and accountability. Denver's recruitment team falls more on the side of sloppy and lazy, not carefree and capable.
The whole 16-week experience was ridiculous and after working with 3 different recruiters, it's clear there's an issue with the department's culture and not just one or two individuals. In total, this process went on for 16 weeks; included 3 recruiters; multiple unanswered emails; bouts of phone tag because when I emailed them my availability, they didn't reply and just started calling me randomly during the workday and wouldn't be available when I called them back; they even forgot to email over the onsite interview package (supposed to have done it minutes after our call) and six days later I had to track down someone in their department to try and find them because they never gave me their contact info. The team is clumsy and doesn't care. HomeAdvisor is a promote-from-within company, so almost everyone starts as a lowly customer care rep or sales rep, which they translate to "dime a dozen."