I applied for a Support Engineer role with a posted compensation band of $210k–$250k, but the recruiter screen was for a different Product Support Specialist role with a much lower stated band of $116k–$165k. That mismatch was not made clear until more than halfway through the call.
The experience made the posted role feel misleading from a candidate perspective. I was left unclear whether I was ever actually being evaluated for the role I applied to, or whether I had been redirected into a lower-level role after applying.
There was also avoidable scheduling confusion where I was told I had not scheduled in my timezone, despite having provided appropriate availability multiple times. The process felt disorganized and poorly calibrated; the recruiter also had to confirm my target office three separate times.
For a company whose public materials emphasize reliability and careful alignment, the candidate experience did not reflect those values. The recruiter was polite, but the process itself lacked clarity.
Candidates should confirm the exact role title, level, compensation band, location, and interview process before agreeing to a screen.
