I applied online. The process took 6 weeks. I interviewed at Apple
Interview
I only had just one Skype Interview. The interview was mostly behavioral and situational. There were no technical questions about their products. Basically its all about saying how you will be empathetic towards the customer and address their emotional state before addressing their technical issue. The asked questions like, "Say a customer called in and was angry about how he just dropped his new iPad and the screen cracked, how would you react?" They also asked about your interest in technology and just basic things about previous jobs I've had
Interview questions [1]
Question 1
What would you do if you were on a long phone call that exceeded past your work shift?
Phone call, followed by a technical interview, followed by a video generated interview. Interesting process, takes a few weeks to hear back but working with apple is work it, great standard there
I first spoke on the phone with a recruiter then scheduled an interview virtually. We role played a series of potential scenarios and they asked some questions. It was pretty straightforward and flowed really smoothly.
Interview questions about culture or apple after that.they check my confidence and trust because it is most important in all company. trust makes us friendly with company and just because of it we all did it very smoothly and enjoy the work