I spent about two and a half hours interviewing at Arrive.
After being given a tour and taking a cognitive test, I was sent to observe two sets of salespeople who were not directly related to the role I was interviewing for. I then interviewed with two team members who were fantastically friendly and smart, but (according to their boss - the hiring manager) had no knowledge of the position.
My total time with decision makers was about 25 minutes, and was split over two interviews. The first was a rapidfire q&a about my resume for about 9 minutes (all the time this executive had before having to go to another meeting), and the second was a free-form conversation with the hiring manger.
I sent personalized emails thanking five of the nine people I'd met (the ones whose emails I could find, including the recruiter and hiring manager). I got no response for 12 days, when they let me know they were not moving forward.
I genuinely enjoyed everyone I met - they were all seemed very smart and were pleasant - but I was frustrated that I had been asked to invest so much of my day when the key decision makers could not find time for a more substantial conversation.
My recommendation to Arrive would be to respect candidates' time by streamlining their interview process, and prioritize face time with key decision makers.