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      Customer Service Representative Interview

      Apr 8, 2025
      Anonymous employee
      Buenos Aires
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Assurant (Buenos Aires) in Mar 2025

      Interview

      El proceso contó de 2 entrevistas grupales, la primera de una hora, la segunda de dos horas. La mayor parte de ella en Inglés, 10 minutos despues de la última entrevista, me contactan de la empresa que realizaba el preocupacional (terciarizado por assurant). Me hicieron el psicotécnico el mismo día online (rarisimo nunca vi algo así) y al día siguiente me mandaron al centro médico (de los peores de la ciudad de BsAs) donde estuve SEIS horas para realizar todos los examenes. ASSURANT ME PIDIO TOXICOLOGIA (THC, cocaina, alcohol, anfetaminas, etc) otra cosa que nunca habia escuchado en mi vida para un trabajo de escritorio. Además esta empresa me hizo pedir y pagar a MI el certificado de antecedentes penales (otra cosa que nunca había escuchado) Después de una semana se contactaron conmigo de la consultora (por la cual había llegado a Assurant) para avisarme que decidieron no contratarme, pero no me dijeron el motivo, cuando pedí los resultados de mi preocupacional fui completamente ignorada. En fin, el proceso de entrevistas con Assurant fue muy agradable, el problema fue con la empresa que terciarizan el preocupacional y el echo de que pidan toxicología

      Interview questions [1]

      Question 1

      -Situaciones en tus antiguos trabajos en donde ayudaste a alguien en el trabajo. - Algún error que cometiste y como lo resolviste. -Alguna vez recibiste feedback y cómo se desenvolvió la situación -Un logro obtenido.
      1 Answer
      avatar
      Assurant response
      3mo
      Thank you for your comments regarding your Assurant interview experience.

      Other Customer Service Representative Interview Reviews for Assurant

      Customer Service Representative Interview

      Featured
      Jun 12, 2025
      Anonymous employee
      Crewe, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Assurant (Crewe, England)

      Interview

      The interview was competency based questions with different scenarios of how you have dealt with different challenges. Had some role play and also an exercise to do in the interview. Very thorough

      Interview questions [1]

      Question 1

      Asked me how I have dealt with a difficult situation
      Answer question
      avatar
      Assurant response
      3mo
      We appreciate your feedback on your interview experience! We're so happy to see that you decided to join the Assurant team!

      Customer Service Representative Interview

      Jun 12, 2026
      Anonymous Interview Candidate
      Charlotte, NC
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Assurant (Charlotte, NC)

      Interview

      The person I got interviewed was very kind, set great expectations and I just did the interview yesterday, I’m hoping to hear good news because this is right up my alley!

      Interview questions [1]

      Question 1

      Went over job history, name a time you had to think and use logic, name a time when you went above and beyond, etc
      Answer question

      Customer Service Representative Interview

      May 31, 2026
      Anonymous employee
      Milwaukee, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Assurant (Milwaukee, WI)

      Interview

      The interviewer asked performance based questions. Gave a very detailed job description and company overview. Great Manager did the interview and was easy to talk to. Not stressful like some interviews.

      Interview questions [1]

      Question 1

      Tell me about a time that you turned a angry caller around and had a positive outcome.
      1 Answer

      Customer Service Representative Interview

      Dec 5, 2025
      Anonymous employee
      Buenos Aires
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Assurant (Buenos Aires)

      Interview

      Nivel de inglés requerido: al menos C1. Dos entrevistas grupales. La primera es mas breve, consta de 2 preguntas en inglés. A mi me preguntaron si alguna vez había recibido feedback negativo de algún supervisor, y qué me motiva de trabajar para est empresa. En la segunda te presentas, luego respondes 2 preguntas, y luego ven un caso puntual que te envían (todo en inglés)

      Interview questions [1]

      Question 1

      si alguna vez había recibido feedback negativo de algún supervisor, y qué me motiva de trabajar para esta empresa. - alguna vez tuviste que trabajar bajo presión, y en que situación fue
      Answer question
      avatar
      Assurant response
      3mo
      Thank you for your comments regarding your interview experience. Welcome to Assurant!