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      Asurion

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      Customer Service Technician Interview

      Oct 12, 2016
      Anonymous employee
      Orlando, FL

      Other Customer Service Technician Interview Reviews for Asurion

      Customer Service Technician Interview

      Sep 19, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 4 days. I interviewed at Asurion in Sep 2018

      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Asurion (Orlando, FL) in Oct 2016

      Interview

      It was really quick (about 10 min) and over the phone. She called around 9 pm and asked a few questions and passed me through to the assessment. They kinda require open availability even though I said I could not work past 11 and they are open until 12 I had to extend my hours. Pay starts at $16!

      Interview questions [4]

      Question 1

      What is the difference between an HDMI cord and a USB cord?
      1 Answer

      Question 2

      What is my favorite non-social media app? Why?
      1 Answer

      Question 3

      How would I download google on my phone?
      1 Answer

      Question 4

      How do you use technology in your daily life?
      1 Answer
      8

      Interview

      They will ask you tech questions and will ask what you know about the company. Be sure to review the links they sent in the email. But they mostly ask customer service questions. They don’t ask many tech questions. They only asked me three. They asked me how do I back up my phone, what’s the difference between a hard reset and a soft reset and what reason do I usually do a soft reset on my phone.

      Interview questions [4]

      Question 1

      How do you back up an iPhone?
      1 Answer

      Question 2

      What’s difference between hard reset and soft reset on your cell phone?
      1 Answer

      Question 3

      Name 3 reasons we should hire you?
      1 Answer

      Question 4

      How did you prepare for this interview?
      1 Answer

      Customer Service Technician Interview

      Sep 26, 2017
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I interviewed at Asurion

      Interview

      I applied online last night and I have already received a phone call and email with instructions for a phone interview. I will receive a call tomorrow morning and then take it from there. They have made the process so easy!!