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      Asurion

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      Call Centre Operations Manager Interview

      Nov 5, 2015
      Anonymous Interview Candidate
      Moncton, NB
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Asurion (Moncton, NB) in Aug 2015

      Interview

      After being contacted by a recruiter, I had a total of three video interviews with a total of five different managers. They want to make a decision based on a group consensus so even though I interviewed with the person who would be my boss, I am had to be approved by the people i may be working with on a general basis.

      Interview questions [1]

      Question 1

      The basic general questions related to call centre management and how I could use examples from my previous roles.
      Answer question