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      Customer Service Operations Manager Interview

      Aug 14, 2015
      Anonymous Interview Candidate
      Newark, NJ
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at Audible (Newark, NJ) in Jul 2015

      Interview

      Interviewed over the phone first by the manager of the position. Later asked to visit the office for a face-to-face interview. Was surprised to meet the 2 other candidates when I arrived. We all took a tour together and were placed in separate rooms. I was interviewed by 5 different people one after the other. Explaining myself and my experience over and over again to a new person each time. It was exhausting! The HR staff was young and somewhat unprofessional in my opinion. An HR employee actually said to me referring to the manager who just interviewed me, "isn't his accent sexy?" When I asked about the interview process I was told they like to do things quickly which I understand but I was not informed of the hiring decisions the next business day I was told. It took a week to get the call.

      Interview questions [1]

      Question 1

      Why shouldn't we hire you?
      Answer question
      3