Hiring process too lengthy for $13 hr. Applying online (lengthy); then one surprise telephone interview (they tell you to expect a telephone interview but then someone calls to talk about coming to an onboarding (on site observation) then surprise - now you will be interviewed (not by a manager but a clerk); then they schedule you to come to the site in (Tulsa, OK) from 11-2pm to fill out another application and then for another interview. Business attire is required and do not indicate that there may be one time or day that you cannot work or otherwise, you will not be hired and also, no cologne or perfume. And the only calls that come in would be after the customer has completed the rental process and needs to complain.
I interviewed at Avis Budget Group (Cleveland, OH)
Interview
It was over the phone and then over Zoom with a third party. They barely asked any questions, and it was more of an explanation of the job after looking over your application.
It was a quick phone interview and then we completed a two week onbarding process, the onboarding was very htorough and well structured. They have a high turnover rate so the hirhng process is very fast...
I applied online. I interviewed at Avis Budget Group (Boston, MA) in Apr 2025
Interview
I would not recommend interviewing for a Customer Service Representative role at Avis Budget Group. My recruiter arrived late to the scheduled interview without any acknowledgment or apology, which set a negative tone. Additionally, the job description did not mention any relocation requirements or provide information about relocation assistance. I was open to relocating, but because I wasn’t already based in the Boston area, my application was dismissed outright. This could have easily been clarified earlier in the process. Overall, the experience felt disorganized and unprofessional, which unfortunately aligns with the company's reputation for high turnover.
Interview questions [1]
Question 1
Tell me more about yourself and why you're into this role.