Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Axon

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Axon reviews | Axon jobs | Axon salaries | Axon benefits
      Axon interviewsAxon Senior Customer Success Manager, Enterprise interviewsAxon interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Senior Customer Success Manager, Enterprise Interview

      Feb 20, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Axon in Feb 2025

      Interview

      Overall, the interview process is designed to find their "perfect" candidate, not a good employee. First two rounds are straight forward, with typical one on one 30 minute interviews answering questions. The third round is where it was a bit over the top. I had to complete a PI behavioral and a PI cognitive assessment, with the cognitive assessment acting as an SAT type test. I completed these two prior to a presentation with 6 team members where you present an account strategy. The way the prompt is laid out, I had to create 18 slides in their template and presented for an hour. This is where they began asking more direct questions about a hypothetical scenario I had to present on and felt like no answer was the right answer. All of this took an immense amount of time to prepare. I then moved onto the final interview. This person took the meeting from their car and was obviously not focused on the interview. Their questions were all over the place and did not feel like a final interview. It again felt like no answer was the right answer. Following the final interview, I had to wait over a week to hear about their final decision, which I saw they reposted the role 4 days prior to finding out. Once I was told I did not get the position, I asked for feedback and they declined because it "was against company policy to provide feedback to candidates". Overall, Axon's process is designed to find the "perfect" candidate and not opening the door for a larger set of candidates. Unless you think you fit all of their requirements and background exactly, I would avoid applying as it is a waste of time and energy. If you do, you will be walking on egg shells the entire process.

      Interview questions [1]

      Question 1

      Tell me about a time you had a successful account upsell opportunity?
      Answer question
      7

      Top companies for "Compensation and Benefits" near you

      avatar
      Apple
      4.2★Compensation & Benefits
      avatar
      Intel Corporation
      3.7★Compensation & Benefits
      avatar
      Qualcomm
      4.0★Compensation & Benefits
      avatar
      Honeywell
      4.0★Compensation & Benefits