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      BB&T

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      Customer Service Representative Interview

      Mar 29, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at BB&T

      Interview

      There was a phone interview and then in person interview. The interview process was fairly easy and moved quickly. Once on board you will be placed in a training class.

      Interview questions [1]

      Question 1

      Tell me about a time you had to handle angry customer.
      Answer question

      Other Customer Service Representative Interview Reviews for BB&T

      Customer Service Representative I Interview

      Nov 3, 2016
      Anonymous employee
      Greensboro, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BB&T (Greensboro, NC) in Sep 2016

      Interview

      I filled out an application online and a couple hours later I received a call from a recruiter to schedule an interview. 3 days later I interviewed. 2 days after that, I received an offer for employment. I did my background info the same day and signed the offer letter. Also had to do fingerprints.

      Interview questions [1]

      Question 1

      How do you handle an irate customer?
      Answer question
      5

      Customer Service Representative I Interview

      Dec 16, 2016
      Anonymous Interview Candidate
      Socastee, SC
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at BB&T (Socastee, SC) in Aug 2016

      Interview

      about 45 minutes long and comfortable. Questions were asked that were typical to any other banking experience, but seeing that I had many years of banking behind me I suppose that would have been expected.

      Interview questions [1]

      Question 1

      If you could have a super power what would it be and why?
      1 Answer
      1

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