there is a phone interview and then face to face. I thought hiring process was very simple and easy. Just make sure to research on what is being BMO mean. They do heavily focus on company culture.
Interview questions [1]
Question 1
what does exceptional customer service mean to you? What does being BMO mean to you?
The process took 2 weeks. I interviewed at BMO Financial Group
Interview
3 steps will be there.Simulation assessment, phone interview and face to face interview. Common customer service interview questions asked and there was a role play . Learned the answers from the internet.