I applied online. I interviewed at BMO Financial Group
Interview
You will receive the assessment link after the online application. It was a video interview. You need to record videos for each question. You have 90 seconds to prepare for each question and 90 seconds to answer
Interview questions [1]
Question 1
What interests you in the custoemr service representative role?
Please briefly describe your current or past experiences that you feel most closely relate to this position?
What are some accomplishment or milestones that you are most proud of?
Tell me about a time when you made a mistake. How did you fix it and what did you learn?
Tell me about a time when you exceeded a customer’s expectations?
Tell me about a customer sale(eg.suggesting/upselling a product or a service)you are most proud of?
Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.
Interview questions [1]
Question 1
Tell me about yourself. What made you want to apply.
I interviewed at BMO Financial Group (Thornhill, ON)
Interview
Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)
1-on-1 with assistant branch manager. Why do you want to work at a bank? Behaviour questions, like what would you do if you made a mistake. Tests your language abilites like Chinese.