I applied online. The process took 3 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in Mar 2016
Interview
online simulation test - very fast paced...cannot "rewind" to practice...have to play very close attention to what is being spoken. Language is very clear. Need to navigate very fast between screens
Interview questions [1]
Question 1
role play as agent and customer. how would you deal with irate customers. Are you flexible to work different shifts. are you willing to relocate. what are your salary expectations