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      Bank of America

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      Teller Operations Specialist Interview

      Nov 11, 2009
      Anonymous employee
      New York, NY

      Other Teller Operations Specialist Interview Reviews for Bank of America

      Teller Operations Specialist Interview

      Sep 21, 2015
      Anonymous employee
      Portland, OR
      Accepted offer
      Positive experience
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Bank of America (New York, NY) in Oct 2009

      Interview

      The first step in the process was an online assessment. The results were displayed immediately after the test was completed, which was nice. Very silly basic questions: "Do you prefer to: (a) sleep at work or (b) work at work?" After about two weeks came two 5-minute telephone interviews with HR. A few dayslater came a full 45-minute phone interview. This covered basic work history, strengths / weaknesses, availability, behavioral questions and a little role-playing. A few days later I was called for an interview with the market manager who was very pleasant. Honestly, the interview was delightful. She did ask some tough questions, but most were the expected interview basics - why are you leaving your current job, why hire you for this position, what can you bring to the job, what skills do you feel would be key to succeeding in this position, etc. A few days later I got a call back for an interview with the manager of the branch that had the opening. This interview was shorter, but the questions were more specific to the actual job I was being considered for. Two days later I got the offer. All in all, they do want you to jump through some hoops. However, this seems to be more of a corporate issue - most others who interview with BofA go through the same multi-step process (and I mean MULTI). A lot of interviewers seem to have a group or panel interview step which I was, thankfully, spared. Other than the length of the process and the added anxiety and pressure of three-plus interviews the overall experience is not so bad. The people I came across struck me as kind and intelligent, which made speaking to them more pleasant than the typical dry question-answer-question-answer interviews where you're spitting out info like a robot.

      Interview questions [2]

      Question 1

      Why did you decide to enter this field, as opposed to sales or customer service?
      Answer question

      Question 2

      How would the supervisor at your current job describe you? How would you describe yourself? How do you account for the differences in the two answers?
      Answer question
      1
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Bank of America (Portland, OR) in Jan 2015

      Interview

      Everyone was very friendly and fun. Like a family. They mostly want to see that you can work in fast pace environments and that you are competitive with sales. Tellers job is mostly about referrals to who they are seeing for each transaction.

      Interview questions [1]

      Question 1

      Name an experience where you had a problem with a customer and how did you over come it?
      1 Answer

      Teller Operations Specialist Interview

      Nov 29, 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Bank of America

      Interview

      It was a good experience. From the applicaion to the interview they were very concise and informative. It was a pleasant experience. They were clear with the next steps and were always to help out through the process.

      Interview questions [1]

      Question 1

      I would say where I would like t be in 5 years?
      Answer question

      Teller Operations Specialist Interview

      Sep 8, 2014
      Anonymous employee
      Accepted offer

      Application

      I interviewed at Bank of America

      Interview

      Interview with hiring manager, asked a lot of questions about experience and what would be brought to the company and how different situations would be handled if faced with difficult situations.
      1