2 one on one interviews before and after the group interview. The interviewers are not the same and they are competency based. The questions are role based but quite easy. Not as difficult as you would assume.
Other Customer Service Representative Interview Reviews for Barclays
Applied online on their website , did a online test, had a phone call, then proceeded to having a face to face interview. In which they asked me 5 questions.
Interview questions [1]
Question 1
When did you use digital technology to help someone
Longwinded on line. Felt very impersonal and cold. Not an issue for some. But there was no personality. Lady was nice enough, answered questions. It was FTC - so might be why. Advised chance of staying after but didn’t really seem like a possibility at all.
Not really a positive or negative review. Just didnt leave me wanting to work there unless just a check.
Interview questions [1]
Question 1
A moment that I went above and beyond for a customer
