Bath & Body Works Co-Manager interview questions

Initial interview will be with the store manager who will then partner with another store manager for a phone interview. Also, a phone assessment has to be completed prior to speaking with second manager. District manager completes the third and final interview. Strong focus on customer service, and situational questions asked frequently. 1."Tell me about yourself" question posed by district manager often. 2."As a co-manager,what do you feel your role is as team lead." 3."Tell me how you resolve a conflict" 4."What is the difference between servicing and selling to a customer ?" Focus on engaging techniques and educating customers to facilitate return business.