To begin, I think Bazaarvoice has some great products and talented people. Followed by... however, the interview process with them was a Disaster. As I have seen others comment, the recruiting team is very disorganized as they rescheduled my first phone interview after it was scheduled to start to the next day. That next day it was rescheduled again for the next week (about 30 minutes before it was scheduled to start). Finally, the phone screen was relatively basic asking what you know about the products, competitor (Power Reviews), and what interested you about BV.
A week later I was brought into the office for three one-on-one interviews with senior members of the sales team. Disaster. The recruiter, they said, had been let go. No surprise, but wait... I see on her Linked In profile that she started a new job. Funny that you should feel you need to tell people she was dismissed. My interviews never made it on to anyones calendars, so they will squeeze me in. These people have been in back to back meetings all day and its the end of the quarter, they are not happy and I am not happy to be in this situation.
Coming from a non-sales background, i was concerned with the interview process and spoke with the (now gone) recruiter at length. Would I need to give a pitch? No, that is done in the final round presenting before a group. First question, pitch me as if I am XX company. I struggle through, but have lost this guy already. He's checking email, playing with a piece of string, generally killing time until he can get me out of his office. My next two interviewers are busy, we find another guy. He is genuine, but he's already been clued in that this isn't going to work out. Third interview, he's busy.
I should have been ready for the pitch, that's fair. Myself to blame, but not just me when I am told not to expect it. Pissing people off before you've even started the interview, that BV recruiting is also your fault. I'm sorry that the process was a waste of the sales managers time. I hope BV is sorry that I wasted over a week of networking, moving my schedule, researching, and preparing.