video interview and in person — mostly client based (obsessed client mentality) and how you will go ABOVE AND BEYOND in solving a tech problem or issue and the steps involving it (diag, troubleshooting, rebooting, restarting, communication with apple, etc.) it helps to use a few tech words like cpu and such
Interview questions [1]
Question 1
how would you approach a client issue and what questions would you ask
Standard interview questions. They ask if you have tech knowledge but it is a plus and not required. Overall the job is more customer oriented than technical but they are more than willing to teach.
it was a very interesting interview, we talked about hitting sales goals and other things. the interview went very smoothly and i ended up getting the job which was nice
The interview process is first conducted virtually, then you are invited to an in-person interview. All in all, this is a quick process and things go quickly. Filling out thirty words.
