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      Support Lead Interview

      Nov 3, 2014
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Average interview

      Application

      I applied online. I interviewed at Block (San Francisco, CA)

      Interview

      I applied on the Square site, and about a week later a recruiter contacted me to set up a half-hour phone screen. Beth asked about 4 questions, and then asked if I had any questions. The whole thing took 20 minutes. A few days later, she emailed me back, and wanted to set up a phone interview with someone who'd been in this position for a while. That went very well, we got on great, he asked a lot of behavioral questions, and then happily answered any questions I had. After 40 minutes, he apologized, and said he really needed to get to another meeting. Fair enough. Then Beth got back to me, and wanted to set up a 3 hour, in-person interview with a number of people and asked when would be good "next week"? I gave three possibilities (Wednesday morning, Thursday afternoon, or all day Friday), and also offered to meet early the next week if none of those worked. I got scheduled for Friday of the next week. It seemed a bit weird to ask me for a time, and then completely disregard it, but that happens. I showed up, and the first half-hour was with two people. Another peer interview. They were both extremely awkward, read questions off their notes, and stepped all over each other. It felt like they weren't used to interviewing and didn't particularly want to be there. The second half-hour was another peer interview with a wonderful person, who had excellent questions (mostly behavioral and about my experience/history), and was very happy to answer questions as well. After 15 minutes, she had to go to another meeting. Then I waited for another 15 minutes until the third interview was supposed to start, and then the person who let me in said that next interviewer had another meeting and wouldn't make it, that the recruiter wasn't in the office that day, and she'd walk me out. Yep, a 3 hour interview got whittled down to 45 minutes, because people couldn't be asked to show up to the interview. I never talked to any manager, just peer interviews, and the recruiter wasn't even in the office on the day she scheduled me. It was glaringly obvious they already had someone, and were just going through the motions. I'd rather they had just canceled so I didn't have to come in.

      Interview questions [1]

      Question 1

      Tell me about a time where you messed up and were corrected for it. How did you react?
      Answer question
      6