I applied through an employee referral. The process took 2 months. I interviewed at Box (Austin, TX) in Sep 2015
Interview
I was recommended by a friend who held the same position at Box. I spoke with a recruiter at HQ a week later, spoke 1:1 with two CS leaders, and then had a group interview at the Austin office. I met with two CSM's, a Sales Executive, and then demoed everyone for about 30 minutes. Box recruiting sent me mock demo guidelines the week before. Everyone was super helpful and friendly.
Interview questions [1]
Question 1
Describe a time when you had lost touch with a customer. What are some ways you attempted to 'reel them back in'?
Screening call then denial, seemed to be qualified but told me that accounts managed were not large enough. I felt very confident about moving forward in after the initial call and was shocked when I got that feedback. Seemed like they were interviewing many candidates.
Interview process was pretty straight forward. There was a call with the recruiter, a call with hiring manager, a “super day” with calls with customer success team members and a presentation.
The online application was pretty straightforward. They required a résumé and a cover letter. They ask the basic information in a few qualifying questions. I felt that is very qualified for the job however I did not get a follow up call. I did receive the standard thank you for your application email.
Interview questions [1]
Question 1
What is your experience in background in the sass industry?