Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Braze

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Braze reviews | Braze jobs | Braze salaries | Braze benefits
      Braze interviewsBraze Customer Success Manager interviewsBraze interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Jan 15, 2018
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Braze (London, England) in Oct 2016

      Interview

      - Initial call with recruitment team to discuss what I want from the role and my salary expectations. - In person meeting with GM of the office. - Data normalisation test shared in Excel to complete and send back. - Follow up call with head of department to discuss experience and what I'm looking for. - Final in person meeting with two senior members of the department where I had to present a review of the marketing strategy of another business, and make suggestions of what Braze could do to improve it.

      Interview questions [1]

      Question 1

      You've never worked in a tech company before, how do you know it's for you? What is you realise in a few months it's not and there is a hole in your CV?
      1 Answer
      1

      Other Customer Success Manager Interview Reviews for Braze

      Customer Success Manager Interview

      May 28, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Braze

      Interview

      Very positive. Lots of information provided to help with the interview process and incentives to show gratitude for the time it takes to interview. Everyone I spoke to was very friendly, it seems like a great place to work

      Interview questions [1]

      Question 1

      Why do you want to work at Braze?
      Answer question

      Customer Success Manager Interview

      Oct 1, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Braze

      Interview

      Screening call with the recruiter, easy take home assessment, 3x rounds with Customer Success Directors. Everyone I spoke with was nice, but I got rejected with an automated email providing no feedback. Considering they are not a big company, they should consider providing feedback to applicants to avoid ruining the application experience

      Interview questions [1]

      Question 1

      Behavioral questions on different situations
      Answer question
      2

      Customer Success Manager Interview

      Aug 25, 2025
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Braze (Chicago, IL) in Aug 2025

      Interview

      This was a standard tech interview with a recruiter, then managerial interview with a hiring manager. Followed by a decision. The process was relatively simple and straightforward. The interviewers were prompt and polite

      Interview questions [1]

      Question 1

      They asked about previous work experience and about key learnings i took from my previous position.
      Answer question
      1