I applied through an employee referral. The process took 3 weeks. I interviewed at Brookdale Senior Living (Brentwood, TN) in Feb 2015
Interview
The interview was very relaxed and stress free. I was interviewed by two people, a supervisor and a lead, for the team I was applying for. They made it very easy and comfortable to answer questions.
Interview questions [1]
Question 1
Give me an example of when you had to deal with a customer who was upset and how did you handle that particular situation.