I applied online. The process took 2 weeks. I interviewed at CALVIN KLEIN in Sep 2016
Interview
I applied online with a CV and maybe answering a couple of questions. I was contacted by email by PVH Corp HR for a group interview. I was not advised on the dress code or what the interview was going to entail (group or 1 to 1 etc). They were hiring for a new store, and there were 40 people for the interview.
There were a few people present, a couple of managers for other stores, an assistant manager and a PVH Cop HR guy. We were asked in groups to put different brands onto a graph regarding their styling (fashion forward or classic) and their pricing. We then discussed ideas with the whole group and the guy who was interviewing us.
Next we were asked to (again in groups) pick an item of clothing, and do a presentation on its features and benefits. There were quite a few applicants who knew a lot about clothing (much more than I did) but I think they were testing our presentation skills and confidence more than anything.
Next was to get into pairs, we were given a complaint from a customer and we had to write down ways to deal or solve the problem, and again discuss with the group. During these activities, the other members of staff took each one of us to one side for a very basic and informal one-to-one interview.
Lastly, we passed down a product down a line and had to reassure the customer they had made the right choice and a reason why e.g. The colour is so flattering on you or CK's are a classic, investment piece etc.
Overall it was a fun and engaging process, I would recommend wearing something really smart (I wore black cigarette trousers and a white fitted shirt) being friendly, working together well and demonstrating your communication skills
Interview questions [3]
Question 1
How would you describe excellent customer service?
it was very fast and easy nothing to crazy more so come in confident like you want it. stores like these want you to know you are worthy of a job like this since it considered high end in some places.
Pretty simple process ask basic interview questions. Pretty great teams. Great work culture for sure you will make some friends and great discounts on three different sister stores. Flexible scheduling
The interview was longer than I expected, they have a list of questions and all have been asked, it was done in the stock room because the shop was quite small.
Interview questions [1]
Question 1
Can you give me an example where you are working in a team