CDW Entry Level Inside Sales interview questions

1. At CDW, everything we do revolves around meeting the needs of our customers. We are a unified team of challenge takers, diverse thinkers and problem solvers. We embrace different and we never stop chasing improvement. Please share with us a little bit about yourself and why you are interested in a career in technology sales. 2. Think about a time when you had to learn a new skill or technology. Describe the situation, your actions, how you did. 3. Tell me about a time when you tried to assist someone, but there was a difference between your understanding of the situation and the other person's understanding. Describe the specific situation, the actions you took, and how the situation was resolved. 4. Imagine you were supposed to follow guidelines to complete several tasks but were challenged to complete them effectively and efficiently in order to meet a deadline. What would you do in that situation? How would you balance following the guidelines and completing the tasks on time? 5. Explain a time when you found an error or problem in your work or someone else’s that others may have missed. Describe the issue you identified, and how you found it. What did you do with the information, and what was the outcome of the situation? 6. Tell me about a time when a project was off-course because of poor planning or competing priorities. Describe the situation, the actions you took to address the issue, and the outcome. 7. Imagine that you were speaking with a cdw customer who is upset over a problem with a recent order. You try to talk with the customer, but they start to get angry with you as they claim that you are not understanding the problem. How would you react in that situation?

Pretend your cold calling a potential client, how do you convince them to switch to CDW from their current vendor.