CPS Energy Customer Service interview questions

I applied online for the position. I was contacted for a time to set up a phone interview by a recuiter. The recuiter set up a time and date for the phone interview to take place. I never received a call. I was contacted three hours later via email, by the recuiter that I had scheduled with, who stated that they thought someone else was handling my interview, when they confirmed in the previous email that I would be speaking to them. The recuiter offered to reschedule the interview. The recuiter called ten minutes after the rescheduled phone interview was supposed to begin, hung up on me twice, and didn't apologize. When finally I spoke to the person, during the interview, they lied and said that their staff were 'busy' during the time my original interview was supposed to occur. The recuiter did not mention the salary or the benefits of the job.