1) apply online 2) phone screen by HR, you are asked a series of standard and prewritten questions. if you are asked to proceed then you are asked to complete a survey/personality test 3) You are interviewed by direct manager or upper management. In some cases, bright managers bring in coworkers but this occurs rarely 4) If you are asked to proceed you must pass a drug test and background check *note* employee referrals are paid out depending on the position.